If the Problem Still Persists

  1. Select [System Preferences] from [Apple Menu].

  2. Select [Network] from the [Show] menu.

  3. Check that [Ethernet] (or [Ethernet 1], [Ethernet 2], [USB Ethernet], [Thunderbolt Ethernet], or other options) is displayed.

  4. Select [Ethernet] (or the same option as the above step), and then check that [IP Address], [SUBNET MASK], and [Router] are correct.