Troubleshooting

This category describes how to solve problems that occur while you are using the printer.

The Attention indicator and Ready indicator light up or flash.

If the Attention indicator or Ready indicator Lights Up or Flashes on the Operator Panel
There are some restrictions depending on your OS on a computer.

About Restrictions on Each OS

Printer problems		Computer problems
If You Suspect Something is Wrong Is an error code or error message displayed on the operator panel?		There is a problem with a printer driver or utility. If You Cannot Print from Windows If You Cannot Print from Mac OS X If You Cannot Print Via the Network Unable to Set Up a Printer Driver If Configuration Tool has a Problem
Displayed	Not displayed
If the occurrence of a paper jam is displayed If a Paper Jam Occurs If the consumable lifetime or replacement time is displayed Replacing Consumables If another message is displayed Error Message Search	Problems that may occur in the printer If Paper in the Tray is not Fed Properly If Paper Cannot be Fed from the Second Tray Unit (Optional) If a Power Failure Occurs About Problems of Each Function About Problems with Printing Results Other Problems

Cannot solve
Record the error message currently displayed.	Cannot find a cause

Contact your dealer by phone.