AirPrint Problems
Note
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The printer may take a few minutes to connect to a network after it turns on. Check that the printer is connected to the network before printing.
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Update to the latest versions of Mac OS X and iOS before using.
|
Symptom |
Check item |
Solution |
Reference |
|---|---|---|---|
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The "No AirPrint Problems" message is displayed on an iOS device. |
Is the printer turned on? |
Turn the printer on. If the printer is turned on, turn it off and then back on, and then check whether the problem is solved. |
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Is the printer connected to the same network as the iOS device? |
Check that the printer is displayed on the print screen of the iOS device. If the printer is not displayed, check the IP address. |
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Unable to print. |
Is the printer turned on? |
Turn the printer on. If the printer is turned on, turn it off and then back on, and then check whether the problem is solved. |
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Is the printer connected to the same network as the iOS device? |
Check that the printer is displayed on the print screen of the iOS device. If the printer is not displayed, check the IP address. |
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Is there paper in the tray? |
Check the message informing you that paper runs out. |
Checking an Error Message (Error Message Search) If the Attention indicator or Ready indicator Lights Up or Flashes on the Operator Panel |
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Is there toner in the toner cartridge? |
Check the message informing you that toner runs out. |
Checking an Error Message (Error Message Search) If the Attention indicator or Ready indicator Lights Up or Flashes on the Operator Panel |
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Is AirPrint set to [Enable]? |
On the printer's display, check the [AirPrint] setting. If [Disable] is displayed, AirPrint is not available. |
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Is an error displayed? |
On the printer's display, check the error message and status. |
Checking an Error Message (Error Message Search) If the Attention indicator or Ready indicator Lights Up or Flashes on the Operator Panel |