Windows 8/Windows Server 2012/Windows 7/Windows Vista/Windows Server 2008 R2/Windows Server 2008

Item

Restriction

Description of the restriction and work-around

Printer driver (PS)

Network Extension *

[Help] is not displayed.

Help display is not supported.

All printer drivers

Network Extension *

The [User Account Control] screen is displayed.

When an installer or utility starts, the [User Account Control] screen may appear. Since this screen is necessary for executing the installer or utility as the administrator, click [Yes]. If you click [No], the installer or utility does not start.

Network Extension *

The [Program Compatibility Assistant] screen is displayed.

If the [Program Compatibility Assistant] screen is displayed after installation (including if you stop installation before it is complete), be sure to click [This program installed correctly].

Network Extension *

The following message is displayed: "An error has occurred during uninstallation of Network Extension. It may have been already uninstalled. Do you want to remove Network Extension from the [Programs and Features] list?"

The message described on the left may be displayed for a moment when you select [Yes, I want to restart my computer now.] on the [InstallShield Wizard Completed] screen during uninstallation and click [Done], which is not a problem - the computer will then restart without any operation, and uninstallation will be carried out correctly.

* For Network Extension or the printer driver (PS), the same restrictions exist on Windows Server 2008 R2.