

|
Cause |
Solution |
Reference |
|---|---|---|
|
The printer is turned off. |
Turn the printer on. |
|
|
The interface is disabled. |
Set [USB] to [Enable] in the printer's menu settings. |
|
|
The printer cable is disconnected. |
Insert the printer cable. |
- |
|
Status is [Offline]. |
Press |
|
|
There is a problem with the printer cable. |
Replace it with a spare printer cable, if available. |
- |
|
A switch, buffer, extension cable or USB hub is used. |
Connect the printer to the computer directly. |
- |
|
The output port of the printer driver is incorrect. |
Specify the output port that the printer cable is connected to. |
- |
|
The printer is processing a print job from another interface. |
Wait until the print process is complete. |
- |
|
Another printer driver that operates when connected via a USB interface is installed. |
Remove the relevant printer driver. |
- |
|
Cause |
Solution |
Reference |
|---|---|---|
|
The print data is complicated. |
Simplify the print data. |
- |
|
Cause |
Solution |
Reference |
|---|---|---|
|
Printing is also being processed in the computer. |
Use a computer with faster processing speed. |
- |
|
[High Quality] or [Fine/Detail] is selected for [Quality] or [Print Quality]. |
Select [Normal] for [Quality] or [Print Quality] in the printer driver. |
|
|
The print data is complicated. |
Simplify the print data. |
- |
|
Cause |
Solution |
Reference |
|---|---|---|
|
There is a problem with the setup or printing. |
Refer to "If You Cannot Print Via the Network". |
|
|
The network connection setting is incorrect. |
The printer cannot connect to a wired LAN and wireless LAN at the same time. To connect to a wired network, set the network connection to wired. To connect to a wireless network, set the network connection to wireless. |
|
|
A connection is not established to a wireless access point. |
Check that the wireless access point power switch is turned on, and then establish a connection. |