Causes and Solutions for Other Cases

Cannot print

Cause

Solution

Reference

The printer is turned off.

Turn the printer on.

Turning the Printer On

The interface is disabled.

Set [USB] to [Enable] in the printer's menu settings.

USB SETUP

The printer cable is disconnected.

Insert the printer cable.

-

Status is [Offline].

Press (ONLINE) to switch to [READY TO PRINT].

Switching the Printer Online

There is a problem with the printer cable.

Replace it with a spare printer cable, if available.

-

A switch, buffer, extension cable or USB hub is used.

Connect the printer to the computer directly.

-

The output port of the printer driver is incorrect.

Specify the output port that the printer cable is connected to.

-

The printer is processing a print job from another interface.

Wait until the print process is complete.

-

Another printer driver that operates when connected via a USB interface is installed.

Remove the relevant printer driver.

-

Free space in memory is insufficient.

Cause

Solution

Reference

The print data is complicated.

Simplify the print data.

-

Printing is slow.

Cause

Solution

Reference

Printing is also being processed in the computer.

Use a computer with faster processing speed.

-

[High Quality] or [Fine/Detail] is selected for [Quality] or [Print Quality].

Select [Normal] for [Quality] or [Print Quality] in the printer driver.

Changing Print Quality (Resolution)

The print data is complicated.

Simplify the print data.

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Setup cannot be performed through network connection. Unable to print.

Cause

Solution

Reference

There is a problem with the setup or printing.

Refer to "If You Cannot Print Via the Network".

If You Cannot Print Via the Network

The network connection setting is incorrect.

The printer cannot connect to a wired LAN and wireless LAN at the same time. To connect to a wired network, set the network connection to wired. To connect to a wireless network, set the network connection to wireless.

Connecting the Printer to a Network

A connection is not established to a wireless access point.

Check that the wireless access point power switch is turned on, and then establish a connection.

Connecting with a LAN Cable (Network Connection)