

|
Symptom |
Solution |
Reference |
|---|---|---|
|
The interface is disabled. |
Set [USB] to "ENABLE" in the printer's menu settings. |
|
|
It is possible that the USB cable does not meet the standard. |
Use a USB 2.0 cable. |
- |
|
The setup procedure is incorrect. |
Perform the setup procedure from the beginning again. |
- |
|
The USB cable has been inserted and removed with a short interval of time. |
Wait at least 5 seconds to reconnect the USB cable after it has been removed. |
- |
|
The USB cable is disconnected. |
Insert the USB cable. |
|
|
There may be a problem with the USB cable. |
Replace it with a spare USB cable, if available. |
- |
|
A USB hub is used. |
Connect the printer to the Mac computer directly. |
- |
|
The setup operation has been stopped. |
Perform the setup procedure from the beginning again. |
- |
|
The printer is turned off. |
Turn the printer on. |
|
|
A printer driver is not installed correctly. |
Reinstall the printer driver. |
|
|
Status is [Offline]. |
Press |