If a Paper Jam Occurs
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Be sure not to disassemble the device, because smoke or other serious malfunctions may result, or electric shock or other dangerous situations may result. |
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Error code |
Message |
Content |
Reference |
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372 |
OPEN REAR COVER 372: PAPER JAM |
A paper jam has occurred near the duplex printing unit. Open the rear cover, and then remove the jammed paper. |
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380 |
OPEN UPPER COVER 380: PAPER JAM |
A paper jam has occurred during paper feed. Open the top cover, and then remove the jammed paper. |
If the Error Code is "380", "381", "382", "385" or "390" (inside the Printer) If the Error Code is "380", "381", "382", "385" or "390" (Paper Output Part) |
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381 |
OPEN UPPER COVER nnn: PAPER JAM |
A paper jam has occurred during paper feed. Open the top cover, and then remove the jammed paper. 381: Below the image drum 382, 385: Near the fuser unit |
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382 |
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385 |
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390 |
CHECK MP TRAY 390: PAPER JAM |
A paper jam has occurred while paper is being fed from the MP tray. Open the top cover, and then remove the jammed paper. |
If the Error Code is "380", "381", "382", "385" or "390" (inside the Printer) If the Error Code is "380", "381", "382", "385" or "390" (Paper Output Part) |
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391 |
OPEN UPPER COVER nnn: PAPER JAM |
A paper jam has occurred while paper is being fed from Tray 1 or Tray 2. Open the top cover, and then remove the jammed paper. 391: Tray 1 392: Tray 2 |
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392 |
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400 |
OPEN UPPER COVER 400: PAPER SIZE ERROR |
The paper size is different. Load paper of the correct size in the tray, and then open and close the top cover. If paper still remains inside the printer, remove it. |
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